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I have legal disclaimers or my signature in my email. How do I stop this from being SMS'ed?

In some cases users will email our server to send an SMS and discover that their message has had appended on to it a disclaimer, advertisements or other unwanted content. As a result of being appended to the email this then comes through as part of the SMS.

If you are experiencing this issue please be aware it is possible to change a setting in the UTBox Member Centre away from generating the SMS from the Email Body to the Email Topic.

To do this:

  • Login to the UTBox Member Centre
  • Click Preferences
  • Select your phone number on the left hand side menu
  • Under "For SMS Messages:" select Use the subject of the email for the message
  • Click Update
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