Why do the contents of my SMS differ from those of my email?

Typically garbled text occurs as a result of emails containing HTML or characters pertaining to a Non-English character set.

In order to ensure this problem does not persist, please ensure the following:

• Outgoing emails are sent in "plain text" and the language is set to Unicode English.
• Outgoing emails do not contain HTML code or signatures that are automatically appended to emails (textual or pictorial).