What files are supported when sending a fax?

We recommend Portable Document Format (PDF) as it was invented to ensure that a document, once created, would be reproduced true to the original.

We do also allow the following file types:

  • Microsoft Excel 97-2003 .xls
  • Microsoft Excel .xlsx
  • Microsoft Word 97-2003 .doc
  • Microsoft Word .docx
  • Rich Text .rtf
  • Microsoft PowerPoint 97-2003 .ppt
  • Microsoft PowerPoint .pptx
  • PDF (recommend ISO v1.7) .pdf
  • TIFF images .tif, .tiff
  • GIF images .gif
  • JPEG images .jpg, .jpeg
  • PNG images .png
  • HTML .htm, .html
  • Plain text .txt

Please ensure your documents are black and white or as close as possible.

For windows users: 

For generating PDF documents we typically recommend using a free PDF tool called "PDF Creator".

PDF Creator can be obtained at the following URL: PDF Creator

Once you have downloaded and installed PDF Creator you will be able to use the "Print" function from within your preferred software to generate your PDF. Generating your PDF using PDF Creator can be done by selecting "PDF Creator" from you available printers in the Print dialog box. The Print dialog box can be accessed from most programs by clicking "File" followed by "Print".

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